Stress Testing
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Difficult cases are presented - i.e. angry customers, urgent deadlines, unclear requests, missing information, or conflicting inputs. This is done to verify the models stay accurate and compliant.
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We provide misleading prompts where a potential user customer is wrong. Test boundaries (i.e., false pricing claims, fake policies, or intentionally vague objections) to make sure the model does not hallucinate.
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We test how the model behaves when handling a rapid sequence of tasks. This can include multiple queries, back-to-back requests, context switching. This is done to confirm consistent output quality.
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Stress-test scenarios are used involving personal data, consent requirements, financial disclosures, regulatory obligations, or sales-boundary issues to ensure the model refuses unsafe actions and escalates properly.
